FAQ

How much space will I need for my party set up?

  • Party Ever After Box table setup for up to 16 guests is …. 240cm long x 120cm wide

  • Pop Up Table is….. 180cm x 75cm table

  • Ever After Photo Memory …..Backdrop stand 1.5m high, 2.2m wide plus props in front of backdrop

Do you have a working with Children Check?

  • Yes all employees have passed a working with children check.

Who are these parties suitable for?

  • Our Parties are for children ranging from 3 years of age to 12 years of age

How far in advance do I need to book my party? 

  • The earlier the better! ….as dates can book out quickly we recommend booking at least 4 weeks in advance.

How far in advance will I receive my hire items and do I need to be present?

  • You will receive your hire items no later than 1-2 days before your party and we require that someone is present to receive the goods.

When will my hire items be collected and do I need to be present?

  • Your hire items will be collected within 1-2 days of your event and we require that someone is present.In some instances we may need to collect the Party Ever After Boxes on the completion of your party.

What if I change my order and the new party value is less than initial booking? For example, if I change my mind about an add on package?

  • Once the final party payment has been made (14 days prior to event) Party Ever After Boxes is unable to refund the difference. We will work with you regarding changes made before 14 days prior to your event.

How far in advance can I add on additional guest settings?

  • We may not be able to accomodate additional guest settings after 14 days prior to your event due to availability.

What happens if my child becomes unwell?

  • In the event that a member of your household becomes unwell preventing you from having your party, we are unable to offer a refund but will happily reschedule to a date that is suitable for yourself and Party Ever After Boxes.

Can my pets be a part of my Ever After Photo Memory?

  • Yes they may take part in the Ever After Photo Memory so long as the pet does not come in direct contact with any props where fabric has been used in the making. We take pet hair allergies very seriously and despite vigorous cleaning of fabric props, it is possible that pet hair could still remain on the item.